Managing Director, Resident Experience- West
Trammell Crow Residential
Sue has been with TCR since 2000. Based in Austin, she performs the Resident Experience role for the western US. In her position, she is involved in the predevelopment process, plan review and interior design direction, determining overall property themes and sourcing the latest technologies and amenities for inclusion in each deal. In addition to product advancement, Sue also helps to oversee the TCR resident feedback programs, consisting of touch-point surveys, on-line forums, and focus groups. Sue’s current portfolio is valued at over $2.5 billion. Prior to moving exclusively into a development role in 2016, Sue ran Asset Management for the western US, where her portfolio was valued up to $1.3 billion. Sue also oversaw the placement of equity from TCR’s acquisition fund with AEW, and served as the Fort Hood housing Operations Director. Prior to joining TCR, Sue was Vice President of Acquisitions for CWS Apartment Homes, LLC, placing over $25 million of equity in two years and purchasing 10 multi-family properties in a variety of markets. Sue holds a BS in Business from Towson University.